Email is an essential component of any e-commerce business, from communicating with customers to receiving important notifications. Swepio's email function allows you to configure automatic responses for your customers as well as manage your email settings. You can change the following email templates: Staff Registration Confirmation, Invoice Created, Order Created, Return Created, Password Change, Backorder Created, and User Registration Confirmation. To change any of them:
Navigate to 'Settings' and then 'Email templates'
Select a template to be updated
Click on a text box to edit, add or delete it
Make any necessary changes, including adding media, tables, or links, and then click the 'Update' button
If you require an additional text block, click '+ Add new block' and edit it as described above
Click the 'Save' button
Important
Because it contains programming code, do not alter the text enclosed by curly braces.
Update your email settings with the sender's name, email, and SMTP server settings to personalise your communication with your customers:
Navigate to 'Settings' and then 'Email settings'
Enter the sender's name and email address to be displayed
Select whether you want to use a system or a custom SMTP server
If you select custom server, enter all server information
